Frequently asked questions
What cartridges work with Secret Solder?
Secret Solder is designed for compatibility with most standard 510-thread cartridges. Always attach the cartridge gently and avoid forcing any connection.
How do I turn it on and off?
Press the power button 6 times rapidly to power the battery on or off.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Estimated delivery 3-4 business days.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How do I get the best performance?
Keep the contact area clean, attach the cartridge carefully, and start lower when adjustable settings are available. Smooth, steady draws usually create the best overall experience.
